Over-night Visits: $38 for 1 dog, $71 for 2 dogs for one 24-hour stay; (ask for 3+ dogs)
Extensions beyond 24 hours: less than 6 hours: $20/40; 6 or more hours: $30/50 (1 dog/2 dogs). If the visit is overnight and/or much longer than 6 hours “over”, but not quite 24 hours, I do reserve the right to charge the full $38, or some amount between $30 and $38, for one dog, and a similar appropriate charge for 2 dogs.
Discount: 5% off over 7 night stays; 10% off over 14 night stays
PUPPIES: $10 more per day for puppies under 6 months old
DOGGY DAY CARE Visits:
Half Day ~ Less than 6 hours $25/50 (1 dog/2 dogs)
Full Day ~ 6 or more hours $30/55 (1 dog/2 dogs)
Discount ~ Book regularly for 4 or 5 weekdays every week, deduct 5%. No weekend discounts for daycare
Puppies: $10 more per day for puppies under 6 months.
CHANGE REQUESTS: If you need to pick up earlier or later, you must let us know as soon as you realize that. Do not wait–give us time to get the message and re-do our schedule. However, please make every effort to just keep your scheduled appointment. When people decide to come earlier or later, it wreaks havoc with our schedule and causes extra work and/or a frantic scramble that must be immediately done, no matter what we were already doing. Any request to change a scheduled pick up or drop off time must be texted to 828-577-4477 a minimum of 1 hour before the original time that you scheduled with us. Any requests to change an appointment time with less than 1 hour of notice will result in you being charged a $10 Rush Change Order Fee. Change requests received more than 1 hour before the scheduled appointment will be granted, if possible, once “per stay” for free; subsequent requests to change your drop off and/or pick up time (per boarding stay or daycare visit) will be charged $10 each. Please respect your appointments, and our need to have a manageable and safe schedule, thank you! Please also understand that a text sent to me at 5pm changing your appointment from 6pm to 5:15 cannot even reasonably be expected to be received by me, let alone communicated by me to staff, received by staff, and reacted to in time by staff, to accommodate you. It creates a chaotic and stressful environment when we constantly get change orders for people who are running early or late, and we need to be able to focus on the dogs in our care, they are our first priority! We have a very generous drop off and pick up policy…we allow appointments to be made during any of our business hours, 730-1 and 4-630 7 days a week. This is almost unheard of in our industry. Most places have very specific, short time frames each day when drop offs or pick ups can happen. Many have even less hours, or NONE, on weekends for appointments. We would prefer to continue to allow people to drop off or pick up 7 days a week, but this can only continue if people start respecting their appointments as they would with their Lawyer, Accountant, Doctor, Hairdresser, etc. We are working with live animals, which makes it even harder for us to stop what we are doing with little or no notice and attend to a surprise arrival. If it were easy, manageable, or safe– I promise we would do it for you :)!
EVERY client has my cell number and I carry it with me at all times. You must text or email or call me if you will be late or early! I cannot overstate the havoc it wreaks here when people are early or late without letting us know. I reserve the right to charge a $25 early or late fee for every 10 minutes that you are early or late without telling me and receiving acknowledgement.
DOG PARK FEES and all other Dog Park information can be found on the Dog Boarding page of this website, link above or go here: SVF DOG PARK